Privacy Policy

Draft for owner and attorney review.

Effective date: October 20, 2026

COOL CLIMATE INC (“Cool Climate,” “we,” “us,” or “our”) operates coolclimatehvac.com.

We are based in Glendale, California. This Privacy Policy explains how we collect, use, and handle information when you visit our website or contact us.

Information We Collect

Our website has one contact form. When you submit it, we collect:

• Your name
• Your email address
• Your phone number, if provided
• Your selected topic
• Your message

We use this information only to respond to your request.

You can browse our website without submitting the contact form. However, our web host may collect technical information through routine server logs.

How We Use Your Information

We use contact form information to read and answer your inquiry.

For example, we may email you about the equipment, service, or project you described. If you provide a phone number, we may also use it to discuss your request.

We do not use contact form information for unrelated marketing campaigns.

We do not sell personal information or share it for advertising purposes.

Contact Form Delivery and Hosting

Our website sends contact form submissions through our web host to info@coolclimatehvac.com.

The web hosting and email infrastructure process this information to deliver your message. Therefore, these service providers may handle the information needed for transmission and storage.

We do not provide contact form information to advertising networks or data brokers.

Cookies and Tracking

We do not use analytics, advertising cookies, or cross-site tracking technologies.

Our WordPress installation may set functional cookies for logged-in website administrators. These cookies support administrator login and website management functions.

Ordinary website visitors do not need an account to view our content or submit a request.

Spam Protection

Our contact form uses a hidden field and a submission time check to help identify automated spam.

These checks operate within our website. We do not use a third-party CAPTCHA or anti-spam service.

Google Fonts

Our website may load Google Fonts directly from Google’s servers.

When your browser requests font files, Google may receive your IP address and technical request information. We do not send contact form messages to Google through this feature.

Google handles information it receives under its own privacy practices.

Server Logs and Website Security

Our web host maintains server logs for website operation and security.

These logs may contain technical information, including IP addresses, request times, and requested pages. The hosting provider manages these records under its own systems and retention practices.

We do not use server logs to track visitors across unrelated websites.

Third Parties and Information Sharing

We use website hosting and email services to operate the website and receive contact requests.

These providers may process information needed to perform those functions. Also, Google may receive technical request information when Google Fonts load.

We do not authorize advertising or analytics providers to collect information through our website.

We do not knowingly enable third parties to track visitors’ activities across websites through our site. However, Google’s handling of font requests remains subject to its own privacy practices.

How long we keep form messages

The website does not store form entries in its database. Each request arrives as an email in our inbox, and we keep it for a reasonable period, as long as we need it to serve you and to meet our business record obligations.

Access, Correction, and Deletion

You may contact us to ask what personal information we hold about you.

You may also request that we correct inaccurate information or delete information associated with your inquiry.

Email info@coolclimatehvac.com with your request. We may ask for enough information to identify the relevant message before making changes.

Some information may need to remain in records for legitimate legal obligations. Also, our web host manages the retention of its security logs.

California Privacy Rights

California residents may contact us to ask what personal information we hold and request its correction or deletion.

We review these requests and respond according to applicable law. This statement does not imply that every California privacy law applies to our business.

We do not sell or share personal information for cross-context behavioral advertising.

Do Not Track Signals

Some browsers transmit a Do Not Track, or DNT, preference.

Our website does not track visitors across unrelated websites. Therefore, receiving a DNT signal does not change our tracking practices.

We do not use advertising or analytics systems that profile visitors across websites.

Children’s Privacy

Our website is not directed toward children under 13.

We do not knowingly collect personal information from children under 13. If you believe a child submitted information, please contact us.

We will review the request and delete the information as appropriate.

Information Security

We rely on our website and hosting infrastructure to process contact requests.

However, no internet transmission or storage system can provide absolute security. Please avoid submitting sensitive financial, medical, or identification information through the contact form.

Contact us if you have concerns about information you submitted.

Changes to This Policy

We may update this Privacy Policy when our website practices or legal obligations change.

When we update it, we will change the effective date at the top of this page. Please review this page for the current version.

Contact Us

For privacy questions, information requests, or corrections, contact:

COOL CLIMATE INC

Glendale, CA

Email: info@coolclimatehvac.com

Phone: 978-999-0990

Website: coolclimatehvac.com